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Customer Satisfaction Survey

At Talley, we are dedicated to providing you with the highest level of service possible. We would love to know what you think of our performance, and we invite you to complete this customer satisfaction survey.
(* asterisked items in red are required)

REPORTING LEVEL
 
Senior Executive VP/Director
Project Manager Supervisor
Engineer Field/Shop Installer
Sales/Marketing Purchasing
 
Other:
 

Sales Order #

* Name/Title

* Company

* Street Address

* Phone

Fax

Mobile Phone

* Email

Website

Please complete the following survey so that we may better serve your needs.
Check number to indicate your satisfaction with each item (1 indicates very dissatisfied, 10 indicates very satisfied)
1. Reception:
Did you reach the person that you wanted to talk to in a timely manner?

12345678910
2. Sales:
Did our sales personnel provide satisfactory service in a timely manner?

12345678910
Is our sales staff helpful, friendly and knowledgeable?

12345678910
3. Billing:
Did you receive your invoice in a timely manner and was it accurate?

12345678910
4. Delivery:
Was your delivery on time?

12345678910
Were the items you purchased received in good condition?

12345678910
5. Product:
Did the item you purchased function as expected?

12345678910
Did the item appear as expected?

12345678910
When you call Talley, do we have what you are looking for in stock?

12345678910
6. Overall Satisfaction:
Please rate your overall satisfaction with this Talley order.

12345678910

Do you have any suggestions on how we could improve our service to you?

I'm interested in more information on the following products/manufacturers:

What one thing can Talley do to make your job easier?

Additional Comments

Please send me more info on the following:

Custom Cable Assemblies

Broadband Wireless Solutions

In-building Solutions
Order a FREE Talley Catalog Click Here to Take Our Customer Survey   

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